Google Voice is by no means perfect when it comes to VoIP calls. Searching for "Google Voice not working" on Google yields a plethora of complaints, inquiries, and articles regarding known (and occasionally unresolved) issues.

You're not alone if you're utilizing Google Voice and experiencing problems with important business phone functions.

Below, we've listed 11 typical problems that people have using internet phone service.

1. I cannot go into my Google Voice account

Your Voice over Internet Protocol (VoIP) service ought to be accessible, at the very least. An issue with your internet connection may be the cause of any difficulties you're experiencing when using Google Voice.

Attempting to have multiple Google Voice numbers on your phone may also cause problems.

If not, there's a tricky scenario where you and your colleagues might not be able to use your Google accounts to access Voice.

Solution: Prior to allocating phone numbers, assign licenses.

Before assigning phone numbers to users if you're using Google Voice for Google Workspace, administrators must grant a Google Voice license to each user (and each number can only be assigned once). Admins may inadvertently reassign a phone number or fail to enable Google Voice for every account, which might result in problems that team members are unable to resolve independently.

Starting with Google Voice for business can be very difficult, but it's a really simple repair – licenses and phone numbers can be managed through the “Users” part of the Google Admin panel.

2. Don't ring when a call comes in.

You've successfully entered Google Voice. Thus, why do you not receive notifications when calls or SMS messages are received? A lengthy voicemail or missed call log is never a good indicator of satisfied customers.

Check your "Do not disturb" settings as a solution.

Check the app's settings to see if "Do not disturb" mode is enabled, and if it is, turn it back off.

Not functioning Google Voice: Enabling the do not disturb mode can stop incoming calls.

whether not, check your settings under the "Calls" area to determine whether you unintentionally disabled call answering on your iPhone, Android smartphone, or web browser.

Not functioning Google Voice: To fix the problem of not accepting incoming calls, navigate to the Voice settings.

Resolution: Make sure the Google Voice tab is "active."

Google Voice will automatically mute audio if you stop using the platform for a long, even if you're only on the next tab! This happens even if all of your browser's settings are flawless! To resolve the issue, simply return to the tab and navigate about for around ten seconds.

Google Voice is unreliable when operating in the background. During hectic workdays, you could overlook using the business phone app and end up missing a lot of calls since you're preoccupied with other things.

Read more: Fix Google Voice not Working